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Market Research

One of the most broadly used market research platforms worldwide

With more than 10,000 users and over 3 billion questionnaire pages delivered, QuestBack Enterprise Feedback Suite is one of the most broadly used feedback platforms worldwide. Features are geared to address current Market Research challenges.

Market Research

One platform. Seven Modules. Thousands of possibilities.

Our SaaS-based end-to-end feedback and engagement platform enables Market Research agencies and in-house research teams to gain actionable insights and build stronger relationships. It provides a wide range of engagement functionality and is extendable across multiple business processes and user cases.

The platform combines:

  • Structured/unstructured/solicited and unsolicited information
  • From both external and internal systems across multiple channels

The individual modules of the platform include:

- easily adaptable to meet a wide range of different requirements,

The modular design of the platform delivers the flexibility to harness a specific module or utilize the platform as a whole, if required. This flexible approach accelerates the time taken to complete projects as well as delivering industry leading efficiency in project management.

Customer experience surveys, innovation research, concepts tests and market monitoring. There are countless ways that market researchers can utalize QuestBack.

Going above and beyond

Since 2000, we have been partnering with Market Research companies, providing them with the best of breed technology so they can deliver their services to their customers. To assist, and in addition to our technology, we do have in-house methodologists that work alongside our Market Research clients to help support their projects and optimise the results for their customers.

Tried and true

Over 100 market research companies utilize our software and services, viewing us as a key underlying element in their ability to deliver.